Recruitment software for Australian community services organisations
Community services organisations hire across several programs at once, disability, aged care, mental health, youth and family services, usually with one or two people doing HR alongside everything else. Ployo is recruitment software with a built-in applicant tracking system and an AI video interviewer that interviews every applicant the day they apply. It handles recruitment. It is not payroll, rostering or a full HR system, and this page is clear about where it stops.
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What's the best recruitment software for Australian community services organisations?
The best fit is software that takes the most time off a small team without taking decisions away from it. In community services the time goes on the first round: reading applications for five programs at once, phoning applicants who are on shift, and chasing the ones who do not answer.
We recommend Ployo for that job. Every applicant is invited as they apply and interviewed on video by Sarah, Ployo's AI interviewer, at any hour and in 23 languages. Each must-have gets a Met or Not Met verdict with the candidate's own words behind it, so a program manager can shortlist from evidence in minutes. Your team moves candidates forward, one at a time or in bulk, and Ployo never auto-rejects anyone.
Is Ployo aged care HR software?
No, and it helps to be exact about that. Aged care HR software usually means rostering, award interpretation, payroll, training records and compliance, often in one suite. Ployo is the recruitment part only. Here is the split.
| HR task | Ployo? | Where it lives |
|---|---|---|
| Applications and tracking | Yes | Job link, bulk CV upload, stages from pending to hired, a review board and an activity log. |
| First-round interviews | Yes | A live AI video interview with every applicant, recorded and transcribed. |
| Worker screening checks | Asks and records | Ployo records what the candidate says. Your team verifies with the state or territory body. |
| Job ads | No | Keep advertising where you do now and point applicants at Ployo's job link. |
| Offers and contracts | No | Your HR system or your own templates. |
| Onboarding and training | No | Your HRIS or learning system. |
| Rostering and payroll | No | Your rostering and payroll software, including award interpretation. |
What makes community services hiring different?
The pressure will not ease: the National Skills Commission projected a care and support workforce shortfall of around 211,400 full-time equivalent workers by 2049-50. Three things shape how recruitment software should work in this sector.
Many programs, one small team. A disability support role, an aged care night shift and a youth worker vacancy can all be open the same week. In Ployo each job has its own must-haves, questions and collaborators, so the right program manager reviews each one.
Checks that vary by state. Worker screening, Working with Children and police check rules differ across states and territories. Ployo asks about each and records the answer; our care worker checks by state guide sets out the detail.
Casual pools that need topping up. Many services hire into a casual pool all year. Advance-only automation per job invites a candidate to the next step as soon as their CV clears your bar or their interview is complete. See our guide to casual pools and shift cover.
How does Ployo fit alongside rostering, payroll and an HRIS?
Ployo sits at the front, from application to the decision to hire. Once your team marks someone hired, the rest of their working life with you, the contract, onboarding, rostering and pay, runs in the systems you already have.
How a hired candidate's details reach another system is set up with each customer rather than through a published list of connectors; the integrations page explains the options. Ask on the demo how the handover would work with your stack, and we will tell you plainly.
Which community services roles can Ployo recruit for?
Any role you hire more than a few times a year. Our sector pages go deeper on the ones community services organisations hire most.
Disability support workers. See NDIS and disability support recruitment.
Aged care workers, residential and in the home. See aged care recruitment and home care recruitment.
Mental health, AOD and peer workers. See mental health and AOD recruitment.
Cooks, cleaners, drivers and admin. See non-clinical aged care roles.
Youth, family and housing workers. The same pipeline works; you set the must-haves and questions for each role.
What Ployo does not do
Ployo is not payroll, rostering, award interpretation or a full HRIS, and it does not verify worker screening checks, police checks, Working with Children Checks, AHPRA registration or visas. It asks candidates about checks and records the answers; confirming them stays with you. It also does not post job ads, send offers or contracts, run onboarding, send SMS or book interviews into your calendar.
It is the wrong tool under about ten hires a year across the whole organisation. At that volume, a coordinator and a phone are enough.
What does it cost a community services organisation?
Ployo is priced on interviews, not staff numbers: US$249 a month includes 60 interviews, US$850 includes 250 and US$2,135 includes 800, with no charge per seat, so every program manager can have access. Prices are in US dollars, so an exchange rate sits between the list price and your invoice. Buying starts with a demo, and you can watch a complete interview on the sample page first. Every plan is on the pricing page, and there is a broader look at AI recruitment software in Australia.
A real interview, on video, that follows the answer
Defensible hiring for services that answer to funders.
Community services organisations answer to participants, families, funders and regulators. Ployo keeps a record of every first-round interview and leaves every decision with your people.
Each candidate has a recording, a transcript and a verdict per requirement quoting their own words, ready if a hiring decision is ever questioned.
Ployo never auto-rejects anyone. Automation only advances candidates; program managers decide who is hired.
Every applicant for a role is asked the same must-have questions, in their own language, on any device, at a time that suits a shift worker.
Frequently asked
01What's the best recruitment software for Australian community services organisations?
For organisations hiring across several programs with a small HR team, we recommend Ployo: an applicant tracking system with an AI video interviewer built in, so every applicant is interviewed the day they apply and a person makes every hiring decision from recorded evidence.
02What should recruitment software for community services do?
Take applications for many programs, reach every applicant fast, ask about checks and availability, and keep a record a manager can defend. Ployo does that with Sarah, its AI interviewer; rostering, payroll and onboarding stay in your other systems.
03Is Ployo aged care HR software?
No. Ployo is the recruitment part: applications, tracking and first-round AI video interviews. It does not do rostering, payroll, award interpretation, onboarding or training records, so it sits alongside the aged care HR software you already use.
04Does Ployo check NDIS Worker Screening or police checks?
No. Ployo asks each candidate which checks they hold and records the answer with the recording and a timestamp. Verifying checks with the relevant state or territory body stays with your team.
05How much does recruitment software cost for a community services organisation?
Ployo starts at US$249 a month for 60 interviews, then US$850 for 250 and US$2,135 for 800, with no per-seat charge. Prices are in US dollars. Buying starts with a demo, and a sample interview can be watched without signing up.
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30-minute call · See Ployo on one of your live roles