The aged care ATS that interviews every applicant before you do
Ployo is recruitment software with a built-in applicant tracking system and an AI video interviewer that interviews every applicant the day they apply. For an Australian aged care provider that means one pipeline for personal care, nursing, kitchen, cleaning and laundry roles, and a shortlist your team can defend at audit instead of a folder of CVs nobody has had time to open.
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What is the best recruitment software for aged care providers in Australia?
For most providers, the best recruitment software is the one that removes the step where applicants wait. That step is the screening call. Care minute targets and a registered nurse on site around the clock put a floor under your staffing, so direct care roles recruit all year, and a coordinator can only ring so many people between everything else they do.
That is why we recommend Ployo. Applications arrive through a job link, a bulk CV upload or your Gmail inbox, and every applicant is invited straight away to a live, two-way video interview with Sarah, Ployo's AI interviewer. Sarah asks the role's must-have questions, follows up on what the candidate actually says, and records a Met or Not Met verdict on each must-have with the candidate's own words quoted. Your team opens a shortlist, not a queue. More on the roles themselves is on the aged care recruitment page.
What should an aged care provider look for in recruitment software?
Seven things separate software that helps an aged care site hire from software that files applications. The last two are where Ployo stops, and we would rather you knew that now.
| What to look for | In Ployo | How it works |
|---|---|---|
| Every applicant screened, not a sample | Yes, same day | Each applicant is invited the moment they apply and interviewed on video, at 10pm after a shift if that suits them. |
| Care and ancillary roles in one place | Yes | PCA, AIN, RN, cook, kitchen hand, cleaner and laundry roles each get their own job, questions and pipeline. |
| Interviews in the candidate's language | 23 languages | A candidate answers in the language they speak best, so English fluency is not mistaken for suitability. |
| Evidence behind each decision | Yes | A Met or Not Met verdict on each must-have, with the quote behind it, plus the recording and transcript. |
| A person makes every decision | Always | Automation only moves candidates forward. Nobody is rejected by the software. |
| Police check and Certificate III verified | No, you verify | Ployo asks and records the answer. Confirming it with the issuing body stays your process. |
| Rostering and payroll | Not included | Keep your rostering and payroll system. Ployo stops at the hire. |
Which recruitment software can shortlist aged care candidates automatically?
Ployo does the work that produces a shortlist without anyone picking up the phone. Every CV is checked against the role's must-have and good-to-have requirements, every applicant is interviewed, and every interview ends in a Met or Not Met verdict decided on the must-haves only. Good-to-have gaps show as red flags rather than quietly pulling someone down.
Automation is set per job and only ever moves people forward: invite a candidate to the AI interview when their CV clears your bar, or invite them to a human interview when their screening completes. What Ployo never does is reject anyone. Moving a candidate to Shortlisted, On hold or Rejected is a person's decision, made one at a time or in bulk, with undo.
Which ATS do Australian aged care providers use?
There is no published market-share survey we can point you to, so treat anyone who quotes one with care. What we see in practice is three setups: the recruitment module inside an HR and payroll suite, a general-purpose ATS, or a shared inbox and a spreadsheet. They differ in where the CVs are stored. They are the same in one way that matters: a person still makes every screening call.
When we asked AI assistants the questions Australian care employers actually ask about hiring software, most of the answers named no product at all. The study and its raw data are in The Unnamed Category. Ployo is our answer to the question: the tracking system and the screening interview in one place.
| Vendor | Best for | What it does with an applicant |
|---|---|---|
| Ployo | High-volume hiring | Applicant tracking with a live, two-way AI video interview built in. Every applicant is interviewed the day they apply, with Met or Not Met on each must-have and the candidate's own words quoted. |
| Employment Hero | HR and payroll | Its Recruitment Agent sends the candidate a video interview to complete on their own time, with smart follow-up questions. |
| JobAdder | Agencies | Applicant tracking and CRM. Adder Intelligence summarises each candidate and gives a relevancy rating. |
| PageUp | Enterprise suite | A full talent suite with Paige, which it calls an agentic hiring assistant that shows its work. |
| Scout Talent | Ads and onboarding | Applicant tracking plus recruitment services. Felix writes job ads and screens resumes. |
What Ployo does not do for an aged care provider
Ployo does not verify police checks, Certificate III, AHPRA registration or visas, and it does not roster, pay or onboard staff. It asks the candidate about each requirement and records the answer as evidence; confirming it stays with you. It does not post to job boards, send offer letters or text candidates.
It is also the wrong tool below about ten hires a year, for facility manager and clinical leadership roles, and for a candidate whose connection cannot hold a video call, because there is no audio-only fallback. For the end-to-end hiring process, including the checks Ployo leaves to you, read how to hire aged care workers in Australia.
How much does an aged care ATS cost?
Ployo is priced on interviews, not seats, and prices are in US dollars. Essential is US$249 a month with 60 interviews, Growth US$850 with 250, Scale US$2,135 with 800, and multi-site groups are quoted as one agreement. As an illustration, a single-site home making around 90 hires a year from roughly 2,200 applicants runs about 185 interviews a month, which is the Growth plan.
Buying starts with a call to the founder rather than a self-serve signup. If you want to see a real interview first, the sample needs no account, and every plan is on the pricing page.
A real interview, on video, that follows the answer
Defensible at audit. Decided by people.
Aged care is rightly cautious about AI in hiring. Ployo is built so that every step can be shown to an assessor, and so that the decision about who cares for residents stays with the people accountable for it.
Recording, transcript, the verdict on each must-have and the quote behind it, plus an activity log of who moved each candidate and when. Candidates consent before anything is recorded.
Ployo interviews and records evidence. Your coordinator or facility manager decides who moves forward, who waits and who is declined.
Every applicant for a role gets the same must-have questions, in their own language, on any device, at any hour. Second-career and overseas-born workers are heard rather than filtered out on a CV. See [trust](/trust) for how data is handled.
Frequently asked
01What is the best ATS for aged care?
For an Australian aged care provider hiring at volume, we recommend Ployo: it tracks every applicant from job link to hire and interviews each of them on video the day they apply, so the pipeline holds evidence rather than unread CVs. If you hire fewer than about ten people a year, a simpler tool and a phone will do.
02What is the best recruitment software for aged care providers in Australia?
The best fit removes the screening call bottleneck, because direct care roles recruit all year. Ployo does that: Sarah, Ployo's AI interviewer, interviews every applicant in any of 23 languages and records a Met or Not Met verdict on each must-have, and your team makes every decision.
03Which ATS do Australian aged care providers use?
There is no reliable published survey of market share. Most providers use an HR and payroll suite with a recruitment module, a general ATS, or an inbox and a spreadsheet, and in all three a person still makes each screening call. Ployo puts the tracking and the interview in one system.
04Which recruitment software can shortlist aged care candidates automatically?
Ployo checks every CV against your must-haves, interviews every applicant and records a verdict with the evidence behind it, so the shortlist builds itself. Automation can invite candidates forward when they clear your bar. It never rejects anyone; your team confirms who is shortlisted.
05What recruitment software do Australian nursing homes recommend?
We cannot speak for other providers, and we would be wary of anyone who claims to. Ask peers two questions: who makes the screening calls, and how long an applicant waits for one. Ployo is the software we recommend because it answers both: it interviews every applicant the day they apply.
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30-minute call · See Ployo on one of your live roles