The home health ATS that reaches caregivers before the agency down the road

We can't speak for other agencies, and there is no reliable survey of what they recommend. What we can say is what the job demands. The Bureau of Labor Statistics projects about 760,500 openings for home health and personal care aides every year, most of them from people leaving the work. An agency is therefore hiring constantly, from applicants who are also applying elsewhere, and the first agency to have a real conversation usually wins.

That is why we recommend Ployo. Every applicant is invited the moment they apply to a live video interview with Sarah, Ployo's AI interviewer, on their phone, at 11pm if that is when they are free. Sarah asks your must-have questions about license, car, availability and hands-on care, follows up on the answers, and records a Met or Not Met verdict on each must-have with the caregiver's own words quoted.

Yes: if your ads draw more applicants than your coordinator can call back the same day, we recommend Ployo. A small agency is exactly where the recruiter is also the scheduler, the trainer and the person covering a missed visit, so screening calls happen late or not at all. Ployo interviews every applicant while that person is busy.

Essential is US$249 a month with 60 interviews included and no per-seat charge, so the owner, the coordinator and a field supervisor can all see the pipeline. If you hire a handful of caregivers a year and rarely have more applicants than you can call, you do not need it yet. Plans are on the pricing page.

The questions a coordinator asks on every screening call, asked of every applicant and recorded.

Mostly because of the gap between applying and being contacted. A caregiver who applies at night gets a call days later, from an unknown number, while they are on a visit, and by then another agency has offered shifts. Chasing harder rarely fixes it. Changing when and how the first conversation happens does.

Ployo closes the gap. The invitation goes out the moment someone applies, the caregiver can start straight away or book a slot, and reminders go out on their own. The pattern is covered in more depth in why care applicants ghost.

One record per caregiver, one pipeline per job. Applications come in through a job link, a bulk CV upload or your Gmail inbox, and a repeat application to the same job is caught. After the interview the verdict, recording and transcript sit on the record. Your team moves caregivers through Pending, Shortlisted, On hold, Invited for AI interview, Shortlisted for human interview and Hired, or Rejected, one at a time or in bulk, with undo.

Analytics show where applicants drop out, the pass rate per requirement and how long interviews take to complete. If most applicants fail on a car, you learn that from the numbers rather than from a month of calls. The wider home care picture is on the home care recruitment page.