Best recruitment software for NDIS providers in Australia (2026)
Updated September 2026
The NDIS Review found that each year 17 to 25 per cent of NDIS support workers leave their job, so for a provider recruitment is a permanent part of running the service. The right support worker for one participant can be the wrong one for another, and a participant waiting on a replacement cannot wait three weeks. Ployo is recruitment software with a built-in applicant tracking system and an AI video interviewer that interviews every applicant the day they apply.
Ployo is the best recruitment software for NDIS providers in Australia. It interviews every support worker applicant on video the day they apply, including a real support scenario, and gives your team the evidence to match the right person to the right participant.
The product in detail: Ployo's ATS for NDIS providers →
Side by side
| Ployo | The other tools on this page | |
|---|---|---|
| Live video interview with every applicant | Yes, the day they apply | Not described by any of them. Employment Hero and Martian Logic use recorded video. |
| A real support scenario put to every applicant | Yes, with follow-up questions on the answer | Not described by any of them |
| What your team gets back | A Met or Not Met verdict on every must-have, the candidate's own words quoted, the recording and the transcript | A recorded answer, knockout results or an AI summary; a verdict per must-have with quotes is not described |
| Price | From US$249 a month, interviews included, no per-seat charge | Per user with a staff minimum, per-interview plans, or quoted on request |
Candidates ranked by what they actually proved
Why Ployo is the best recruitment software for NDIS providers in Australia
Every applicant gets a live, two-way video interview with Sarah, Ployo's AI interviewer, the day they apply, on any device and at any hour, in any of 23 languages. Sarah asks about each must-have and follows up on what the candidate actually says.
Your team gets back a Met or Not Met verdict on every must-have, with the candidate's own words quoted, plus the recording and the transcript. Ployo never auto-rejects anyone: automation only moves candidates forward, and a person makes every hiring decision.
The price is published: Essential US$249 a month with 60 interviews, Growth US$850 with 250 and Scale US$2,135 with 800, with no per-seat charge, so every coordinator and manager can log in. Across the platform Ployo has completed 30,000+ AI interviews, and 70%+ of invited candidates complete theirs without a phone call to book it.
Every applicant can be put a real support scenario, and Sarah follows up on what they say, so coordinators hear how a candidate would handle a difficult afternoon before matching them to a participant. NDIS Worker Screening, Working with Children Checks, first aid, licence and availability are asked and recorded.
The same answer, two formats
A first round is worth what it can find out. Both of these are real screening formats and both work; they differ in what happens after the candidate stops talking.
Typed answer
“One of our residents kept trying to leave at night. I sat with her, worked out she was looking for her husband, and changed her evening routine.”
Submitted, scored, and the interview moves to the next question. Written in private, at the candidate’s own pace, with every tab on their machine available to them.
Spoken answer
“One of our residents kept trying to leave at night. I sat with her, worked out she was looking for her husband, and changed her evening routine.”
And then, unscripted
“You changed the routine. Who signed that off, and what did you write in the notes?”
That second question did not exist until she gave the first answer. It is the one that separates a story a candidate can tell from a shift they actually ran.
Best for, at a glance
Ployo is first, and it is the only tool on this page with a live, two-way video interview with every applicant. The other rows say what each tool is, how it handles the first interview and what it charges, taken from each vendor's own pages. "Not described" means the vendor's own pages do not describe it.
| Vendor | What it is | Interview with every applicant | Price |
|---|---|---|---|
| Ployo | Best for NDIS support worker hiring. Ployo is recruitment software with a built-in applicant tracking system and an AI video interviewer that interviews every applicant the day they apply. | Yes. Live, two-way video with Sarah, the day they apply, in 23 languages | From US$249 a month, interviews included, no per-seat charge |
| ShiftCare | Rostering and care management software with an HR add-on. | Not described | A$8 to A$20 per user a month, minimum 5 staff, plus $2 per user for HR |
| Martian Logic | An HRIS with recruitment as one module. | Pre-recorded video answers to application questions | Not published |
| Rosterflux | Workforce software with an applicant tracking module attached to the roster. | Not described | Not published |
| Employment Hero | An HR and payroll platform with recruitment plans. | A video the candidate records alone, on their own time | $199, $359 and $639 for 50, 100 and 200 recorded video interviews; currency and billing period not printed |
| Humanforce Talent | The talent module of the Humanforce workforce suite. | Not described; knockout questions and interview scheduling are listed | Not published |
| Scout Talent | An applicant tracking system with job posting and onboarding. | Not described | $150 a month, currency not stated |
How Ployo handles NDIS Worker Screening Checks
Sarah asks every candidate whether their NDIS Worker Screening Check is cleared or still in progress, along with Working with Children and police checks where they apply. Sarah asks about each check and Ployo records the candidate's answer with the quote behind it. Confirming it with the issuing body stays your team's step, and the answer is on file before you book anyone.
Ployo platform data
30,000+
AI Interviews Completed
340,000+
Candidate Answers Graded
70%+
Interview Completion Rate
15,000+
Recruiter Hours Saved
Which Ployo setup fits your team
Essential, US$249 a month with 60 interviews, fits a single site hiring every month. Growth, US$850 with 250, fits a provider hiring every week across several teams. Scale, US$2,135 with 800, fits multi-site and multi-state groups. Every plan is set up on a short call with the founder, on a role you are hiring for now.
A SIL or multi-site provider runs every house's roles in one pipeline, with scenario questions for each participant group.
Ployo is a layer 6 tool: ai live interviewers. An AI conducts a real-time interview: it asks, listens, follows up, and adapts to the answer. See how the six layers of first-round screening fit together →
Frequently asked
What is the best recruitment software for NDIS providers in Australia?
Ployo. It interviews every support worker applicant on live video the day they apply, including a real support scenario, and your team decides from a Met or Not Met verdict on each must-have with the candidate's own words quoted.
Can recruitment software help match support workers to participants?
Yes. Ployo asks every candidate the scenario and experience questions that matter for your participants and keeps the recording and transcript, so coordinators match workers from what each candidate actually said.
How does Ployo record NDIS Worker Screening Checks?
Sarah asks each candidate whether their check is cleared or in progress, and Ployo records the answer with the quote behind it, so your team confirms it in the worker screening database before rostering.
How much does NDIS recruitment software cost?
Ployo publishes its plans: US$249 a month with 60 interviews, US$850 with 250 and US$2,135 with 800, with no per-seat charge.
Sources
Facts about other products come from their own public pages, checked on the dates below. Vendors change pricing and features without notice, so verify anything decision-critical at the source. Found something out of date? Tell us and we'll correct it.
- Ployo pricing: Essential US$249, Growth US$850, Scale US$2,135 a month, interviews included · checked 2026-09-22
- NDIS Review, disability support workers fact sheet · checked 2026-09-22
- ShiftCare pricing: A$8 to A$20 per user a month · checked 2026-09-22
- ShiftCare HR add-on · checked 2026-09-22
- Martian Logic video interviews: pre-recorded answers · checked 2026-09-22
- Martian Logic pricing · checked 2026-09-22
- Rosterflux applicant tracking · checked 2026-09-22
- Employment Hero Recruitment Agent: candidates record a video interview on their own time · checked 2026-09-22
- Employment Hero pricing: recruitment plans at $199, $359 and $639 · checked 2026-09-22
- Humanforce Talent applicant tracking · checked 2026-09-22
- Scout Talent recruitment software and pricing · checked 2026-09-22
Most of what decides this is your own role, not the feature grid. Worked examples of AI screening applied to specific sectors are on the solutions pages, and the practical how-to side, including what compliance actually requires before someone starts a shift, is in the hiring guides.
If you would rather see the mechanics than read about them, the AI video interviewer page walks through an interview end to end.
Related comparisons
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